Medical quality

Author: Rositsa Dimova
Title: Medical Qualitology
Pages: 141; Format: A5
ISBN: 978-619-237-070-1

INTRODUCTION

"Perfection is achieved not when there is nothing to add, but when there is nothing to take away"
Antoine de Saint Exupery

The topic of quality is a key issue in every area of tangible and intangible production, including healthcare systems. Quality in medicine has excited people since Antiquity, but attention to this topic significantly increased in the second half of the 20th century. Today, the quality paradigm has not only a medico-social, moral-ethical and humanitarian significance, but is also of interest from the point of view of its management and financing.

Cyber-psychology, behavioral aspects

As a relatively new interdisciplinary scientific direction in management theory, "Quality Management" arose in the USA in the first decades of the last century. Later, the quality management movement spread throughout the world, including in medical practice. It is not by chance that a new branch of health management - medical quality science - is being established on a global scale.

The academic discipline "Medical Qualitology" studies the essence, content and management of the quality of medical care, which in modern reality is the most important predictor for achieving a sustainable competitive advantage. This textbook traces the history of quality management theory from its inception to the present day and enables readers to expand their knowledge by becoming familiar with the underlying values, concepts and philosophies associated with it.

Practice Guide…

As a long-time teacher in this field, I hope that such a textbook will be useful reading not only for students of public health and health management, but also for anyone interested in the issues under consideration.

from the author

CONTENTS

CHAPTER ONE. Emergence and evolution of the concept of quality management
1. Emergence and development of quality management
2. Icons of modern quality management

CHAPTER TWO. Quality as the main characteristic of medical care
1. Definition of the term "quality"
2. Peculiarities of medical care as a specific type of service and its influence on quality formation
3. Quality of medical care

Sinelnikov ATLAS OF ANATOMY…

CHAPTER THREE. Diagnostics of the quality of medical care. Approaches to determining quality in health care. Basic technologies for obtaining information and evaluating the quality of medical care
1. Qualimetry (diagnosis of quality). Basic quality measurement parameters
2. Standards for the quality of medical care. The ISO 9000 series of quality management standards
3. Approaches to determining the quality of medical care
4. Methods for registering and processing primary empirical information on the quality of medical care
5. Administrative technologies for assessing KMP

CHAPTER FOUR. Quality management tools and techniques. Approaches to quality management
1. Statistical methods for quality control
2. Quality management techniques
3. Quality management approaches

CHAPTER FIVE. Competitiveness in healthcare. Benchmarking-approach in strategic planning
1. Competitiveness of the health service
2. Application of the benchmarking approach in healthcare

CHAPTER SIX. Self-work questions, case studies and self-study tests

APPLICATIONS

REFERENCES